Help Center
π Help Center β Apna Kart
Welcome to Apna Kart Help Center π
Yahan aapko orders, delivery, payments aur products se related saari help milegi.
π Orders & Shopping
- Products select karke cart me add karein
- Checkout par address aur payment details fill karein
- Order place hone ke baad confirmation mil jayega
π Agar order place karne me problem aaye, hume contact karein
π³ Payments
Hum multiple payment options provide karte hain:
- UPI (Google Pay, PhonePe, Paytm)
- Debit/Credit Card
- Cash on Delivery (available areas me)
π Payment fail hone par dobara try karein ya dusra method use karein
π Delivery Information
- Delivery same day ya next day ho sakti hai
- Timing location aur availability par depend karti hai
- Delay kisi unforeseen reason ki wajah se ho sakta hai
π Order track karne ke liye apna order status check karein
π₯¦ Product Quality
- Hum fresh aur high-quality products dene ki koshish karte hain
- Vegetables aur dairy items carefully select kiye jate hain
π Agar product fresh na ho, turant report karein
π Returns & Refunds
- Perishable items (vegetables, dairy) normally return nahi hote
- Damaged ya wrong item hone par refund/replace ho sakta hai
- Proof (photo/video) dena zaruri hai
β οΈ Issues & Complaints
Agar aapko koi problem aaye:
- Wrong product
- Damaged item
- Late delivery
π Turant hume inform karein, hum jaldi solve karenge
π Contact Support
Kisi bhi help ke liye hume contact karein:
- Email: contact@apnakart.com
- Phone: +91-9780193471
β° Support Timing: 10AM β 6 PM