Refund policy
🔄 Return & Refund Policy – Qwikzi
At Qwikzi, we always strive to deliver fresh, high-quality, and reliable products to our customers. If you receive any damaged, spoiled, missing, or incorrect product, you can contact us within 24 hours of delivery.
To process your request smoothly, customers may be asked to provide valid photo or video proof for verification purposes.
📦 Eligible Refund & Replacement Cases
- Damaged products
- Spoiled or expired items
- Wrong product delivered
- Missing items in the order
🥦 Perishable Products
Perishable items such as vegetables, fruits, dairy, and bakery products are generally non-returnable. However, in genuine cases, Qwikzi may provide a replacement or refund after verification.
💳 Refund Processing
Once your refund request is approved, the refund will usually be processed within 3–5 working days to the original payment method.
🚚 Delivery Commitment
Qwikzi currently serves selected local areas and aims to provide fast and reliable delivery, ensuring fresh products reach customers as quickly as possible.
👉 Qwikzi — Fresh Products. Trusted Service. Fast Delivery.